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The worst service from a dealer ever
The company I work for recently bought a Kubota RTV900. Fully loaded I mean every thing you can get on it was gotten. Total final price $18,000. Well when they drop it off first thing I notice is the radio memory wire is not hooked up. No problem. I call them and tell them about it. They say they will send some one out to fix it. Good deal. But then a week goes by and they never show up. So I call them back and finally get some one out. But they failed to hook the wire up what they did I have no idea. So I call them and tell them. "we will send some one out." Well now It has been 3 weeks and counting. Called them today. "We will TRY to get out next week". That is the first complaint.
The second, the day they dropped it off I called and asked them to send a full set of filters. Well they finally showed up today 1 month later. I also told them I want a service and parts manual because we have one for every piece of equipment we have from a litter vac the whole way up to the $1 million dollar CAT 836G land fill compactor. I have yet to see them. Needless to say I will not bother calling them for any thing EVER again.
I hate to say the name of the dealer but they are located in north western Maryland near Hagerstown.
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The worst service from a dealer ever
What the bad part is I installed so many of those radios and enclosures I know exactly what needs to be done. But I am of the principal THEY need to do it not me. Needles to say we are getting about 10 more of them set up all the same as this one. Can you guess who is not going tot get that sale?
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The worst service from a dealer ever
Well still no show. Only 2 days left of this week. any body wanna take a bet that they will not show this week either. I will end up fixing it my self and sending them a bill.
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The worst service from a dealer ever
You have a Cummins/Iveco engine. I also think that you can get a kit from New Holland. Might be worth a call to you dealer. Really any way you go you are looking at at least $1500.
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The worst service from a dealer ever
Well the week has come and gone and have seen no one to fix the radio. Being that it is not a Kubota problem, I think I will fix it my self and see how they like the bill I send them. Probably laugh at it and throw it away. But If they do not know how to install the accessories then they need not sell them. I think the next one we buy will come from my old dealership.
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